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Bernice’s Story: Buying a Solid Oak Approved Used Kitchen

UKE Customer Stories: Bernice’s Solid Oak Approved Used Kitchen

Meet the Coles, three generations living within one traditional family home. Describing it as a modern set-up, the family moved into their home in 2011 after inheriting it from a family member. Originally a bungalow built in 1889, the Coles family had already transformed the outside of their home by extending the property: their next step was to replace the existing kitchen.

We spoke to Bernice Coles, whose vision ensured the family secured a quality, solid oak kitchen from Used Kitchen Exchange: keeping on budget and allowing a quick turnaround.

With three generations living under one roof, the kitchen had become the family’s communal hub, so they jointly decided to collectively improve their kitchen space. Bernice says of their existing kitchen, “It was good quality, perfectly functional and was expensive when fitted – it had clearly been built to last however, it was dated and very much of its time.” Despite this, the growing family had started to feel as though they were enduring their existing kitchen as there seemed no urgent need to change it. Working together, the Coles had to choose a kitchen style that would remain sympathetic to the house’s period while also offering great value. A new kitchen needed to be more than just stylish and aesthetically pleasing – it needed to be functional, practical and serviceable for each member of the family.

Bernice’s original kitchen

Bernice set about researching her options and discovered it was possible to purchase an underused kitchen, complete with worktops and appliances! She said, “It was a revelation to me that you could find good quality underused kitchens online and so I was a bit like a dog with a bone. It doesn’t matter if it’s new or not. If I want it, I’ll find it and at the right price.”

Bernice’s first priority was quality. She already had a style in mind – a timeless, wooden shaker style kitchen. With hundreds of kitchens to choose from at UKE, she soon found what she was looking for. A very large, solid oak kitchen with dovetail joints, granite worktops, NEFF appliances and a Britannia range oven!


We asked Bernice why she chose UKE over other pre-owned kitchen companies: “It was because we didn’t pay a dismantle cost when buying our kitchen. I really liked that the price I saw on the listing was the price I paid. Other companies seemed to have lots of extras added on and the costs stacked up!”










“I measured my existing space and worked out which units would fit. Although we didn’t have room to use the island or table in our reconfiguration, nothing went to waste – we simply moved the island units and incorporated them into the rest of the kitchen.”

In fact, nothing from the original kitchen went to waste. The extra granite on the island was utilised. Bernice and her husband found a tradesman who was able to visit their home, assess the granite then cut (template) the granite onsite to reuse as much of it as they possibly could, in the most efficient way possible. When asked if this was expensive, Bernice said it was surprisingly reasonable and a lot cheaper than buying new. The Coles also hired a carpenter to make the best use of the kitchen units. With Bernice, the carpenter reconfigured the original kitchen units sometimes crafting solutions from existing carcasses to fit the quirky spaces of the period home. The remaining units were used in the family’s outbuilding. Bernice’s advice…

“I couldn’t be more pleased! I say to everyone I know; this is the way to go. DO NOT go out and buy at new prices!”

Interested in purchasing an approved used or ex-display kitchen? Simply visit our website, Used Kitchen Exchange.


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